Privacy Policy
We are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our platform. By accessing or using our services, you agree to the collection and use of your data as described in this policy.
1. Information We Collect
We collect various types of personal information depending on how you use our platform:
- Personal Information: This may include your name, email address, phone number, billing address, and any other details you provide during registration or when making a booking.
- Transaction Information: Information related to your bookings, such as payment details, booking preferences, and transaction history.
- Usage Data: Information on how you use our platform, including your interactions, search preferences, and any other usage metrics that help us improve your experience.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To process and manage bookings.
- To improve our platform, tailor content, and enhance your user experience.
- To communicate with you, respond to inquiries, and send transactional or promotional emails (if you opt-in).
- To monitor usage trends and site performance.
- To protect against fraud and ensure the security of our services.
3. Sharing Your Information
We respect your privacy and will not share your personal information with third parties, except in the following cases:
- With trusted service providers who assist us in operating our platform and conducting business (e.g., payment processors).
- If required by law, in response to legal requests, or to protect our rights and safety.
4. Data Security
We implement reasonable security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee its absolute security. We encourage you to take precautions to protect your personal information when online.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the information is no longer needed, we will securely delete or anonymize it.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of any inaccurate or incomplete information.
- Request deletion of your personal data, subject to applicable laws and contractual obligations.
- Opt-out of receiving promotional emails or communications.
7. Cookies
Our platform uses cookies to enhance your experience, remember your preferences, and analyze how our platform is used. You can manage or disable cookies through your browser settings, although some features of the site may not function properly without them.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the revised date, and we encourage you to review the policy periodically.